How does the repair process work?

• Contact us by phone, email or live chat & tell us what's up with your computer
• We'll give you either a fixed price or an estimate based on what you've told us..
• We'll arrange FREE collection, usually the same or next working day.
• We agree a price and the repair commences.
• We'll keep you informed of progress.
• When the job is completed we arrange FREE return.

Laptop Repairs
We specialize in laptop repair for all makes and models. What are the most popular models we repair? It varies but all the major brands feature, such as Dell, Sony, Toshiba, Acer. HP, Compaq, Asus, Lenovo and Fujitsu. We are also able to source most Sony laptop Spares which historically have been very difficult to find.

• Cracked screen replacement
• Faint or dim screen repair
• Overheating solutions
• Dead machine
• Power pin broken or loose
• Corrupted graphics on the screen
• Broken case and hinge problems

PC Problems
We offer a full pc repair service for both hard and software issues. Virus & Spyware removal seems to especially popular at the moment. PC's that refuse to start are another thing we see a lot of along with, graphics problems and broken hard drives. Take a look at our pc repair page to find out more.

Remote Troubleshooting
Using ISL Light's excellent software utility we are able to login and work on any computer connected to the internet via a broadband connection. To find out more check out our remote troubleshooting page.

Onsite visits now charged at £90.00 inclusive...
We are happy to sort out your software and some hardware problems for a set price of £90.00. This price includes most spyware/antivirus issues, Operating System issues and other common problems. Parts supplied are charged extra and most laptop hardware repairs are charged at an a agreed set price.. If we have to take the machine back to our workshop the price will remain the same and there will be no collection or delivery costs added on. Click "live chat" for more information or contact us to book a repair.

What area do you cover?
We cover the Watford and surrounding areas and provide on-site service as well as free collection and return if we have to take your computer away. As long as you live within a 5 mile radius of Watford there are no extra charges beyond the quoted price. Outside of this area we are still happy to visit but we will charge a fee (agreed in advance) to cover costs.

* Within 5 miles of Watford. There is a small charge for customers outside of this radius..